Already ISO 9001 certified in France, NUMERYX, a major player in the digital transformation of businesses and an expert in Cybersecurity, has once again achieved ISO 9001 – V2015 certification for its Tunisian branch, demonstrating its commitment to operational excellence.

The certification obtained by NUMERYX Tunisie covers the ” Design, engineering and development of software and infrastructure solutions ” section. This recognition follows an external audit conducted by Apave Certification, an independent organization specialized in quality certification.

As a reminder, ISO 9001 V2015 establishes the criteria for an effective quality management system focused on customer satisfaction. This certification confirms that NUMERYX Tunisie has implemented robust processes and quality management practices in line with international standards.

Obtaining this certification is the culmination of more than 10 months’ work, during which all NUMERYX’s governing bodies and employees have been mobilized for this proactive project, with a common objective: to raise the quality of our services to the highest level, streamline our procedures and make our services ever more efficient for our customers. “says Malek Said, Quality Manager at NUMERYX.

NUMERYX Tunisie will continue to invest in quality processes and work closely with its customers and partners to ensure the company’s continuous improvement.

In addition to ISO 9001 V2015 certification, NUMERYX Tunisie has also embarked on a certification process for other important standards (ISO 27001, v-2022), demonstrating the group’s ongoing commitment to maintaining high quality standards in all aspects of its activities.

NUMERYX Tunisia’s certification once again demonstrates the group’s unwavering commitment to providing high value-added solutions.

3 questions to Malek Said on ISO 9001 certification

What is ISO 9001-V2015?

ISO 9001-V2015 is an internationally recognized quality management system. It defines the criteria for establishing, implementing and maintaining a quality management system within an organization. The standard focuses on customer satisfaction, continuous improvement, risk management and management involvement.

What does this standard mean for our company?

Firstly, it enables us to establish clear and consistent processes, which improves our operational efficiency. It also fosters a customer-centric approach, which boosts customer satisfaction and enhances our reputation.

In addition, this standard helps us to identify and manage the risks associated with our activities, thereby reducing errors and potential problems. It also encourages continuous improvement, prompting us to evaluate our processes regularly and take corrective action where necessary.

Ultimately, the adoption of ISO 9001:2015 strengthens our customers’ confidence and can open up new business opportunities.

What’s next?

The next steps are to :

• Support our employees in maintaining and improving our QMS
• Continue to train and raise staff awareness of standard requirements and the importance of quality