Developing skills, unlocking talent!

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Written by Marwa Mami , 12 August 2026

As part of the onboarding and integration of its new recruits, NUMERYX, in collaboration with Education For Employment (EFE), organised an intensive five-day training course dedicated to developing Soft Skills.

The training brought together 13 young talents, mainly from IT, networking and cybersecurity backgrounds, with the aim of strengthening their behavioural skills and preparing them for the demands of the professional world.

A training course focused on key skills

During the course, several essential topics were covered: leadership, change management, communication, customer listening, problem solving, decision-making and feedback.

The aim was to enable participants to develop their ability to collaborate effectively, adapt to professional situations and take initiative in their work environment.

Learning by doing

The training relied on an active, experiential approach, favouring practice over theoretical presentations.

Participants took part in a variety of challenges, group work, role plays, debates, fun activities and reflection exercises, promoting learning through experience.

Tools such as the iceberg and the Johari window were also used to deepen self-awareness, better understand others and highlight the importance of feedback in professional relationships.

A team problem-solving exercise

One of the highlights of the course saw the young recruits, divided into five groups, design and present various problem-solving tools.

This activity allowed them to draw on their analytical skills, creativity, ability to synthesise and aptitude for teamwork.

An experience rich in learning

The outcome of the training is particularly positive. Participants showed curiosity, responsiveness, creativity and commitment throughout the programme.

In particular, they strengthened their understanding of leadership, change management, problem solving and customer listening, while developing their ability to give and receive positive and constructive feedback.

A teaching approach adapted to young talents

The training was led by Arbi Ben Abdallah, an experienced trainer in communication and Soft Skills, who favoured a participatory, experiential approach suited to young professionals.

A journey that continues

This Soft Skills training is a first step in an integration and skills-development journey. It will be followed by a technical ITIL training, also offered as part of the collaboration between NUMERYX and EFE, to complement behavioural skills with technical skills suited to the participants’ future assignments.

Through this initiative, NUMERYX continues its commitment to talent development and to the upskilling of its teams.

Developing talent today means preparing the skills of tomorrow. 🚀

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